Products Purchased Directly from Love To Dream™ Online
If for any reason you wish to return your online purchase for a refund or exchange, you may do so within 30 days of the date of sale, provided that the product is unused and in its original, undamaged packaging. No questions will be asked, and we will refund the cost of your purchase.
If you would prefer to exchange goods rather than receive a refund, you will be sent a replacement free of charge.
The shipping cost for the refunded or exchanged goods being returned to Love To Dream™ will be at your expense.
Products Purchased from Love To Dream™ Retailers
Refunds or exchanges on products purchased from any of our retail partners (including Baby Bunting, Myer, David Jones and Big W), need to be processed with that same retailer. Please contact your store of purchase directly.
We take great pride in supplying high quality products. If your product arrived with a manufacturing fault, Our Customer Care Team will help to arrange a replacement. Please click here to contact us with the below details.
- Your order number
- Details of the product (TOG, Size, Print)
- A photo of the item
- Your postal address
- Your contact number
Love To Dream™ reserves the right to assess the condition of the returned goods prior to offering a replacement. This may result in the product needing to be sent to our Head Office in Sydney for assessment. A replacement may be refused if the fault is deemed as normal “wear and tear” rather than of a manufacturing origin. If the fault is deemed to be of a manufacturing origin, the product will be replaced and returned to you as soon as possible. Shipping charges associated with the product beings sent back to the purchaser will be covered by Love To Dream™.